How it works
Initially we quote the customer a number of parts.
When he are satisfied with the quote and first delivery, we offer to quote all the control valve parts based upon your stocklists.
We can offer the customer approx. 60% tot 70% of all the parts, based upon the O.E.M. partnumber.
The prices will be valid for 1 year, in case the customer sends us a letter of intend.
This means that he will replace the parts leaving his warehouse through
Stern Instruments b.v.
At the moment a relationship like this exsists, we offer to reverse engineer the remaining 30% to 40% parts in the warehouse.
This will be done at no charge for the customer.
Standard inquiries are handled within 24 hours
Our manufacturer, Gem-Trim, has implemented a quality assurance system in accordance with ISO 9001.
All materials are purchasesd with full tracebility to the material certificates, which we can provide upon request.
A certificate equal to EN 10204-3.1. will be provided.
Gem-trim keeps a large inventory of materials such as 303, 304/304L, 316/316L, 410, 17-4PH, Monels and Hastalloys in order to secure the short delivery times.